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Citizens Bank of
Edmond
Financial Privacy Policy
At Citizens Bank of Edmond the basis of each customer
relationship, many of which span generations, is trust.
You have chosen to do business with Citizens Bank,
and we are obligated to honor that relationship with
great care, beginning with the information you have
chosen to share with us.
Nonpublic Personal Information We Disclose
We do not disclose, nor do we reserve the right to
disclose, any nonpublic personal information about
our customers or former customers to anyone, except
as permitted by law. We believe that your privacy
should not be compromised. At the same time, we want
to offer you the array of financial products and services
you need to accomplish your financial goals. We believe
we can do both through the privacy policy outlined
below.
Recognition of Our Customer's Expectation of Privacy
At Citizens Bank of Edmond, we recognize your right
to privacy. We recognize that you have a right to
expect your personal financial information to remain
private and confidential. We will maintain standards
to ensure that your information is private and secure
at all times.
How We Protect Your Information
We restrict access to nonpublic personal information
about you to those employees who need to know that
information to provide products or services to you
or to carry out other business functions within the
bank. We maintain physical, electronic, and procedural
safeguards that comply with federal regulations to
guard your nonpublic personal information.
Our Collection, Use and Retention of Customer Information
We collect, use and retain information about our
customers only where we reasonably believe it would
be useful in administering our business, and providing
products, services and other opportunities to our
customers. We collect nonpublic personal information
about you from the following sources:
- Information we receive from you on applications
or other forms
- Information about your transactions with us, our
affiliates or others
- Information we receive from a consumer reporting
agency
We will collect and retain information only for specific
business purposes - and will tell you why we are collecting
and retaining it upon your request. We use information
to protect and maintain our customers' records, accounts,
and funds; to comply with certain laws and regulations;
to help design or improve our products and services;
to understand the customers' financial needs; and
to provide quality products and outstanding service.
Providing Privacy Information to Customers and Responding
to Inquiries
Citizens Bank of Edmond recognizes and respects the
privacy expectations of our customers. We want our
customers to understand our commitment to privacy
in our use of customer information. As a result of
our commitment, we have developed this Privacy Policy
which is made readily available to our customers.
Customers who have questions about this Privacy Policy
or have any other questions about the privacy of their
customer information should contact us at (405) 341-6650.
We reserve the right to amend this policy at any time
by giving proper notice to our customers.
Information We Share About You
We are committed to offering a wide assortment of
products and services to meet your financial needs.
In order to do so, we share the information about
our customers and customers described above with:
- Companies who perform marketing services on our
behalf or to other financial institutions with whom
we have joint marketing agreements
- Companies with whom we jointly offer you products
or services
- Companies who assist us in providing you with
services and products, such as the check printing
companies and our data processor
We also share in the information about our customers
and former customers described above as permitted
and, in some cases, as required by law. These disclosures
would include information provided to credit bureaus
and our regulators. It would also include disclosure
in connections with a subpoena or similar legal processes,
fraud investigations, sale of your account, or recording
of your deed or mortgage.
Notify Us of Inaccurate Information We Report To
Consumer Reporting Agencies
Please notify us if we report any inaccurate information
about your account(s) to a consumer reporting agency.
Your written notice describing the specific inaccuracy(ies)
should be sent to us at the following address:
Citizens Bank of Edmond
1 East First Street
Edmond, OK 73034
Citizens Bank of Edmond
Web Site Privacy Policy
At Citizens Bank of Edmond, the basis of each customer
relationship, many of which span generations, is trust.
If you choose to do business with Citizens Bank, we
will honor that relationship with great care, beginning
with the information you choose to share with us.
- Citizens Bank of Edmond respects your privacy.
Through our Website, we strive to provide valuable
information to you about how we may serve you, and
whether you are a valued existing customer or someone
shopping for new bank services, we hope our site
answers your questions about our products and services,
locations, and hours.
- As a visitor to our Website, you need not be concerned
about the privacy of your personal information.
Our site is not designed to collect personally identifying
data on visitors.
- Our Website does not require you to disclose any
personally identifying information. If, however,
you choose to contact us via e-mail, please keep
in mind that your e-mail address, and any other
information your e-mail header shows about you,
such as your name or organization, will be revealed
to us in the e-mail. We pledge, however, that when
you communicate with us via e-mail, we will use
your e-mail information only for the specific purpose
of responding to your comments or questions. Your
e-mail address will not be sold, nor will it be
shared with others outside the bank unless we are
compelled to do so by law.
- We reserve the right to change this policy at
any time by posting a new privacy policy and giving
proper notice to our customers.
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