Citizens Bank of Edmond

Financial Privacy Policy

At Citizens Bank of Edmond the basis of each customer relationship, many of which span generations, is trust. You have chosen to do business with Citizens Bank, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us.

Nonpublic Personal Information We Disclose

We do not disclose, nor do we reserve the right to disclose, any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below.

Recognition of Our Customer's Expectation of Privacy

At Citizens Bank of Edmond, we recognize your right to privacy. We recognize that you have a right to expect your personal financial information to remain private and confidential. We will maintain standards to ensure that your information is private and secure at all times.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you or to carry out other business functions within the bank. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Our Collection, Use and Retention of Customer Information

We collect, use and retain information about our customers only where we reasonably believe it would be useful in administering our business, and providing products, services and other opportunities to our customers. We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms
• Information about your transactions with us, our affiliates or others
• Information we receive from a consumer reporting agency

We will collect and retain information only for specific business purposes - and will tell you why we are collecting and retaining it upon your request. We use information to protect and maintain our customers' records, accounts, and funds; to comply with certain laws and regulations; to help design or improve our products and services; to understand the customers' financial needs; and to provide quality products and outstanding service.

Providing Privacy Information to Customers and Responding to Inquiries

Citizens Bank of Edmond recognizes and respects the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed this Privacy Policy which is made readily available to our customers. Customers who have questions about this Privacy Policy or have any other questions about the privacy of their customer information should contact us at (405) 341-6650. We reserve the right to amend this policy at any time by giving proper notice to our customers.

Information We Share About You

We are committed to offering a wide assortment of products and services to meet your financial needs. In order to do so, we share the information about our customers and customers described above with:

• Companies who perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements
• Companies with whom we jointly offer you products or services
• Companies who assist us in providing you with services and products, such as the check printing companies and our data processor

We also share in the information about our customers and former customers described above as permitted and, in some cases, as required by law. These disclosures would include information provided to credit bureaus and our regulators. It would also include disclosure in connections with a subpoena or similar legal processes, fraud investigations, sale of your account, or recording of your deed or mortgage.

Notify Us of Inaccurate Information We Report To Consumer Reporting Agencies

Please notify us if we report any inaccurate information about your account(s) to a consumer reporting agency. Your written notice describing the specific inaccuracy(ies) should be sent to us at the following address:

Citizens Bank of Edmond
1 East First Street
Edmond, OK 73034

Citizens Bank of Edmond
Web Site Privacy Policy

At Citizens Bank of Edmond, the basis of each customer relationship, many of which span generations, is trust. If you choose to do business with Citizens Bank, we will honor that relationship with great care, beginning with the information you choose to share with us.

1. Citizens Bank of Edmond respects your privacy. Through our Website, we strive to provide valuable information to you about how we may serve you, and whether you are a valued existing customer or someone shopping for new bank services, we hope our site answers your questions about our products and services, locations, and hours.
2. As a visitor to our Website, you need not be concerned about the privacy of your personal information. Our site is not designed to collect personally identifying data on visitors.
3. Our Website does not require you to disclose any personally identifying information. If, however, you choose to contact us via e-mail, please keep in mind that your e-mail address, and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in the e-mail. We pledge, however, that when you communicate with us via e-mail, we will use your e-mail information only for the specific purpose of responding to your comments or questions. Your e-mail address will not be sold, nor will it be shared with others outside the bank unless we are compelled to do so by law.
4. We reserve the right to change this policy at any time by posting a new privacy policy and giving proper notice to our customers.