About Citizens

Our Story...A History Older than oklahoma

Before there was an Oklahoma, there was Citizens Bank of Edmond, which opened for business at 102 S. Broadway on April 18, 1901. In the beginning, it was known as Citizens National Bank and it served a population of just 1,000 residents in Edmond, Oklahoma – roughly 1/90th of this friendly suburban city’s current population.
 
“Edmond was only 14 years old when the bank opened its doors,” said Jill Castilla, president and CEO of Citizens Bank of Edmond. “So, it’s no understatement to say we grew up with this city, and as we achieved success, so did Edmond.”
 
In 1914, Citizens National Bank merged with Farmers State Bank and built a new location at 1 E. 1st, a corner that has served as this community bank’s home turf ever since. The original location is now on the National Register of Historic Places, and Citizens Bank of Edmond’s President and CEO, Jill Castilla, is the fourth generation of her family to hold leadership positions with the bank.
 
"My stepfather is part of the bloodline, so I get to join as part of this tradition," Castilla said. Randy Granzow’s grandfather, H.W. Granzow, came to Edmond from Iowa as a pioneering citizen of the town. To make himself feel at home, he brought his carpenter with him from Iowa to painstakingly recreate his old home. His son, Gordon Granzow, was a true “people person” who sat in the lobby at Citizens Bank of Edmond and personally greeted customers. There are many stories about Gordon Granzow personally issuing what Castilla calls “character loans,” just because he knew and trusted the people walking through the door.
 
It is her step-grandfather’s spirit that embodies Citizens Bank of Edmond’s community-minded sensibility.
 
“First and foremost, we are here for Edmond,” Castilla said. “We do what we do for simple, straightforward reasons: we want to see our neighbors prosper, and we want to see local businesses succeed. This will never change.”
 
Today, Citizens Bank of Edmond is a $252 million-asset bank with a rock-solid foundation, having weathered the 2009 financial crisis and moved strongly into its current state of solvency and prosperity. To honor its ties with Edmond’s history, Citizens Bank is painstakingly renovating the Parsons Jewelry building adjacent to its headquarters, restoring metal ceilings and original tiles. This expansion will put all employees at Citizens Bank on the ground floor, just like Gordon Granzow, ready to serve Edmond well into the future.
 
“We’ve been around for 116 years,” Castilla said. “My hope and dream is for Citizens Bank of Edmond to still be around, serving my great-grandchildren, 116 years from now.”
 

Board of Directors

 

Board of Directors

RAY HIBBARD, Chairman

Publisher, Edmond Life & Leisure

Jill Castilla, VICE CHAIRMAN

President & CEO, Citizens Bank of Edmond

David Hornbeek

Principal, Hornbeek Blatt Architects

David Penland

President, United Acoustics

MIKE THOMPSON

President, Thompson Educational Furnishings

W. ROGER WEBB

Past President, University of Central Oklahoma

Avilla Williams

President, INTEGRIS Health Edmond

MORRIS GIBSON, DIRECTOR EMERITUS

Owner, McCalls Clothing Store

Executives

Jill Castilla

President & CEO
Contact Jill
Follow Jill

Jill Castilla

President and CEO Jill Castilla led a 180 degree turnaround at Citizens Bank of Edmond and broke virtual radio silence through the power of social media. She led the Bank from having no audience to more than 40,000 views on YouTube and 30,000+ followers who engage with the bank through Twitter, Facebook, YouTube and Instagram.

Jill ranks #1 on ICBA’s list of Twitter influencers. She was named “Most Admired CEOs in Oklahoma", “Most Innovative CEOs in Banking”, "Community Banker of the Year" and "Most Powerful Women in Banking" in 2015. Citizens’ community appreciation event implemented by Jill, “Heard on Hurd”, had more than 100,000 attendees in 2015 and generated more than $2.4 million in economic activity.

Jill previously served in the U.S. Army and Oklahoma Army National Guard as a construction and civil engineer. Prior to joining Citizens Bank, she was at the Federal Reserve Bank of Kansas City and with a community bank in Minnesota. At Citizens Bank of Edmond, she’s served in the positions of Chief Credit Officer, COO, CFO until 2014 when she was appointed to her current position. Her academic background includes a Master’s degree in Economics from the University of Oklahoma and is a graduate of the University of Wisconsin-Madison’s Graduate School of Banking. Jill is a distinguished alumna of Hawaii Pacific University.

 

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